phgames is committed to protecting the personal information of every player on our platform. This Privacy Policy explains what data we collect, why we collect it, how we use and protect it, and your rights under Philippine law as a phgames account holder.
A plain-language overview of the most important privacy principles that govern how phgames handles your personal data.
phgames processes all personal data in accordance with the Philippine Data Privacy Act of 2012 (Republic Act 10173) and the implementing rules of the National Privacy Commission (NPC). Your data rights as a Filipino resident are fully respected.
All data transmitted between your device and phgames servers — including personal details, phgames login credentials, and financial information — is encrypted with 256-bit SSL. The same standard used by BSP-regulated Philippine banks and e-wallets.
phgames does not sell, rent, or trade your personal information to third-party marketers. Your data is used only for the purposes described in this Privacy Policy — operating your account, processing transactions, and complying with legal obligations.
phgames collects only the personal data necessary to operate your account, verify your identity, process payments, and meet regulatory obligations. We do not collect data we do not need.
As a phgames account holder, you have the right to access the personal data we hold about you, request corrections to inaccurate data, and in certain circumstances request deletion of your data. These rights are exercisable via phgames support.
Promotional communications from phgames are opt-in by default at registration. You may withdraw consent for marketing communications at any time via your account notification settings or by contacting phgames support.
This Privacy Policy ("Policy") describes how phgames ("phgames", "we", "us", "our"), the operator of the online gaming platform accessible at phgames.bio, collects, uses, stores, shares, and protects the personal information of individuals who access or use the phgames platform ("Players", "Users", "you").
phgames is committed to safeguarding the privacy and personal data of all users, with particular regard to the obligations imposed by the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as enforced by the National Privacy Commission of the Philippines.
By registering an account, making a deposit, or otherwise using the phgames platform, you consent to the collection and processing of your personal data as described in this Policy. If you do not agree to this Policy, you must not use the phgames platform. This Policy is incorporated by reference into the phgames Terms and Conditions.
phgames acts as the data controller with respect to the personal data of registered players and website visitors. As data controller, phgames determines the purposes and means of processing your personal data. phgames's data protection contact can be reached at the support email address listed in Section 15 of this Policy.
When you create a phgames account, we collect: full legal name; date of birth (for age verification); Philippine mobile number; email address (if provided); and a password (stored in hashed form — phgames never stores passwords in plain text).
To comply with anti-money laundering obligations and to verify that players meet the 21+ age requirement, phgames may collect: government-issued identification documents (e.g., PhilSys national ID, Philippine passport, driver's licence); selfie photographs for facial liveness verification; and proof of address documentation.
phgames collects data related to financial transactions on the platform, including: GCash account details; Maya account details; bank account information (BPI, BDO, UnionBank) where provided for withdrawal purposes; deposit and withdrawal transaction records; and cryptocurrency wallet addresses (USDT TRC20) where applicable. phgames does not store full payment card numbers. Payment processing for card transactions is handled by PCI-DSS compliant payment processors.
phgames records all gaming activity conducted through your account, including: game sessions and results; bet amounts and outcomes; sports betting selections and wager history; bonus usage and wagering progress; and session timestamps and durations.
When you access the phgames platform, we automatically collect certain technical information, including: IP address; device type, operating system, and browser version; screen resolution and device identifiers; referring URL and navigation path within the platform; and session duration and page interaction data.
If you contact phgames support, we retain records of the communications exchanged, including chat transcripts and any documents or screenshots shared during the support interaction.
phgames collects personal data through the following channels:
phgames processes your personal data for the following purposes:
phgames relies on the following legal bases under the Data Privacy Act of 2012 for processing your personal data:
phgames shares personal data with third-party service providers who process data on our behalf under written data processing agreements, including: KYC and identity verification providers; payment processing partners (GCash, Maya, banking APIs); game software providers (who may receive anonymised session data); customer support platform providers; and fraud detection and AML screening services.
phgames will disclose personal data to regulatory authorities (including PAGCOR and the Anti-Money Laundering Council), law enforcement agencies, and courts where required to do so by applicable Philippine law, lawful court order, or regulatory directive.
phgames does not sell, rent, or otherwise transfer your personal data to third-party marketers or data brokers. Personal data is shared with third parties only as described in this Policy.
Some phgames service providers and game software partners may be located outside the Philippines. Where personal data is transferred outside the Philippines, phgames ensures that adequate safeguards are in place consistent with the requirements of the Data Privacy Act of 2012, including contractual clauses requiring the recipient to provide a level of data protection equivalent to Philippine standards.
phgames retains personal data for as long as necessary to fulfil the purposes for which it was collected, and for a minimum period required by applicable law. Specifically:
Following the applicable retention period, personal data is securely deleted or anonymised.
phgames implements the following technical and organisational security measures to protect your personal data:
In the event of a personal data breach that is likely to result in risk to affected individuals, phgames will notify the National Privacy Commission and affected players within the timeframes prescribed by the Data Privacy Act of 2012.
phgames uses cookies and similar tracking technologies on the platform for the following purposes:
You may configure your browser to refuse non-essential cookies. Doing so will not prevent access to the phgames platform but may affect certain preference and personalisation features.
Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by phgames:
To exercise any of these rights, please contact phgames support at the address in Section 15. phgames will respond to verified requests within thirty (30) days.
The phgames platform is strictly for individuals aged 21 years and above. phgames does not knowingly collect personal data from persons under 21. If phgames becomes aware that it has collected personal data from a person under 21, the account will be immediately closed and the data deleted or returned, subject to any mandatory retention obligations.
phgames reserves the right to update this Privacy Policy at any time. Material changes will be communicated to registered players via the contact information on file and/or by prominent notice on the phgames Website. The revised Policy will be effective from the date of publication. Continued use of the phgames platform after the effective date constitutes acceptance of the updated Policy. If you do not accept the updated Policy, you must cease using the platform and may close your account.
For all privacy-related enquiries, requests to exercise your data rights, or complaints regarding phgames's handling of your personal data, please contact the phgames Data Protection Officer:
Support and DPO contact: [email protected]
phgames is committed to resolving all privacy concerns promptly and fairly. If you are not satisfied with our response, you have the right to escalate your complaint to the National Privacy Commission of the Philippines via their official channels.
This Privacy Policy was last reviewed and updated on 5 June 2026. Prior versions are available on request from phgames support.
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